Who we are
Effective Date: 31/07/2026
Welcome to Aniq by Safa (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
- Customer support enquiries
- Reviews or feedback you choose to submit
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver purchased products
- Process payments
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Respond to enquiries
- Detect and prevent fraud
- Comply with legal obligations
With your consent, we may also send promotional emails, new product launches, special offers, and newsletters. You can unsubscribe at any time.
3. Payment Information
We do not store your complete payment card details. Payments are securely processed by trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website functionality
- Analyse website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
5. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Email communication services
- Analytics providers
- Legal or regulatory authorities where required by law
These service providers are authorised to use your information only as necessary to provide their services.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, tax, and accounting obligations
- Resolve disputes
- Enforce our agreements
Once no longer required, your information will be securely deleted or anonymised.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Aniq by Safa
Email: connect@aniqbysafa.com
Website: www.aniqbysafa.com
We will respond to your enquiry as soon as reasonably possible.